Our leadership team has more than 112 years of combined experience ranging from director of one of Europe’s largest acquiring banks to founder of the industry’s first chargeback management company. If you have a question, we can probably answer it. And if we can’t, we know who to ask for help.
THE ALTOPAY DIFFERENCE
Why choose AltoPay?
Top 10 reasons to choose AltoPay
Here are the top ten reasons why AltoPay stands out as the premier payment solution provider.
10. You can leverage more than a century’s worth of experience.
9. You’ll work with people who have been in your shoes and understand your challenges.
Our founders are former merchants who experienced your challenges first hand and set out to solve them. We intuitively know the information, processes, partnerships, solutions, data, and technology you need to be successful.
8. You’ll get prompt, honest, and helpful information.
While other service providers don’t understand or aren’t willing to share necessary information, we’ll always communicate honestly and transparently — even if that’s telling you a different solution would be a better fit. And we won’t wait for you to ask the hard questions. If we know something that will benefit your business, we’ll let you know.
7. You’ll have a dedicated risk manager watching your back.
Do you worry about things like chargeback, fraud, and VAMP ratios? Wonder if your acceptance rates could be higher and your fees lower? We have good news. You don’t have to face the tough stuff alone! Our risk management team will continuously monitor your situation and regularly reach out with suggestions, insights, and warnings.
6. You get to do the underwriting process before an account is issued.
You can go somewhere else and get an instant “approval”. But your funds may be held until the underwriting process is completed. If underwriting doesn’t go well, your account could be closed and funds held even longer. At AltoPay, we do underwriting first. That way, you can hit the ground running on day one.
5. Your merchant account will be a perfect fit for your business and industry.
We have relationships with dozens of acquiring banks throughout Europe and North America. This allows us to establish just-right partnerships, matching your merchant account application with an acquirer that understands your business and your needs.
4. You can get global and local insights.
The AltoPay team is spread out all over the world. That means you can get expert advice about your local market as well as global trends to monitor and consider.
3. You’ll have access to proven-effective solutions for chargeback prevention.
AltoPay is the longest standing partner for both Ethoca and Verifi prevention alerts. We’ve had more than 12 years to perfect our strategy and learn how to optimise results. You’ll prevent more chargebacks with better ROI and greater efficiency.
2. You can help drive the roadmap as we build new technology.
We are constantly gathering client and acquirer feedback so we can create the most efficient payment technology possible. Help influence what we build so you have access to the features and insights that matter most to your business.
1. You’ll be able to grow your business with confidence.
Our primary goal is to simplify payment complexities, because we think you ought to be able to confidently grow your business without payment challenges holding you back. We want you to be able to achieve stable, reliable payment processing.
The problems we solve
Our goal is to help you confidently grow your business without payment challenges holding you back. Here are some of the biggest problems we are able to solve.
If you struggle with these or similar issues, reach out to our team today.
You don’t have enough processing capacity.
Your sales are restricted to certain regions.
You don’t know how to enter new markets.
Your fees are too high.
Your approval rates are too low.
You struggle to manage fraud and chargebacks.
You can’t understand and keep pace with a volatile, ever-changing industry.
You don’t have the data you need to make informed, intelligent decisions.
You have to manage relationships, contracts, and processes with multiple solution providers.
What makes AltoPay different
AltoPay is a payment solution provider — not a chargeback management company or payment processor. While other vendors have a singular focus — such as processing payments or reducing risk — AltoPay takes a more holistic approach. We do everything possible to help you achieve stable, reliable payment processing.
We are able to accomplish more because of three key components.
How does AltoPay compare to other solution providers?
We want you to work with a solution provider that’s a good fit for your company. Maybe that’s AltoPay. Maybe it’s not. Here’s our attempt at a subjective analysis.
Competitors
- Newbies
- Limited industry acceptance
- Single region expertise
- Limited resources and staff
- Post-approval underwriting
- Limited, slow, or inaccurate information
- Single solution and experience
- Poorly managed alerts with unnecessary costs
AltoPay
- 15 years in business
- Broad industry acceptance
- EU + UK + US + LATAM expertise
- Global team across five countries
- Pre-approval underwriting
- Transparent reporting and communication
- Holistic strategy with end-to-end solutions
- Alerts optimised for ROI
What our clients have to say
What’s it like to work with AltoPay? Here’s how our merchants and partners describe us.
”Working with AltoPay has been an incredible experience for our business. Their team has consistently helped us find the best credit card processing solutions tailored to our needs, all at competitive prices. Their expertise and commitment to excellence have made our payment processing seamless and hassle-free. We truly appreciate the outstanding service and support we've received from AltoPay, and we look forward to continuing our relationship with them.
Frank S., Internet Advertiser
”From seamless integrations to outstanding customer service, AltoPay has exceeded our expectations. We value not only the professionalism and dedication they bring to our partnership, but also their deep knowledge of the payments industry, which has been invaluable in helping us navigate complex challenges in an environment constantly changing.
EM Network
”AltoPay has been an invaluable partner in our business. Their team's expertise and commitment are evident in every interaction, and their business intelligence has significantly enhanced our operations. The data analysis they provide ensures that our services are always supported with the most up-to-date information, helping us make informed decisions in a collaborative way. AltoPay truly goes beyond being just a payment service provider and are a vital part of our growth strategy.
Richard K., PaddyLabs
”When our ecommerce merchants need solid payment processing, we send them to AltoPay because we are confident they will be taken care of.
Brian B., Checkout Champ
”AltoPay helps us grow our business with their deep knowledge about the payment industry.
Alejandro G., Digital Marketer
”From seamless integrations to outstanding customer service, AltoPay has exceeded our expectations. We value not only the professionalism and dedication they bring to our partnership, but also their deep knowledge of the payments industry, which has been invaluable in helping us navigate complex challenges in an environment constantly changing.
I.K., Digital Marketer
”Our partnership with AltoPay has been instrumental in driving business growth to different markets. Alto's technology know-how and deep understanding of their customers' payments needs make them a vital partner in our success.
ACI Worldwide
Life is too short to work with the wrong solution provider.
You shouldn’t have to work with solution providers you don’t trust or respect. Let AltoPay show you what honest, transparent, helpful relationships are like.
